News Release 07/21

May 25, 2021

  Bookmark and Share



Marceline Online Payment System available June 1st


Marceline, MO -  Beginning June 1, 2021 residents of the City of Marceline will be able to view and pay their utility billing and tax accounts online.  This process began in 2020 after the City had budgeted a loss in the FY 2019-2020 budget as in previous budgets to provide the option for credit card payments with a minimal $2.00 fee per transaction which covered approximately 30% of the program cost. 

Following several evaluations and discussions, the Marceline City Council entered into agreements with Tyler Technologies to offer online payments for utility billing and tax payments and with Open Edge under Global Payments for credit card processing in December 2020.  This not only allows for individuals to make their monthly City utility bills and City annual tax payments online, but also allows them the ability to see their current account information.   

On June 1st, utility customers may to go to and click on the “Online Payments” button on the front webpage, or accessed directly at

Customers utilizing the online utility payment option will initially be required to register with their account number and last payment amount to add their utility account.  Customers may also call 1-866-933-9262 to pay their account over the phone anytime. 

In March, the Council approved two new Ordinances associated with Online Payments and Credit Card Processing to include a $0.83 cent Tech Fee that will be applied to all utility accounts to assist in covering the costs to offer the online payment options beginning on their utility bills to be issued on June 1st and due June 20th as all residents have the option to access their account information online.  City of Marceline residents will not be charged any additional fees for credit card processing for utility billing or tax account payments.  

The second ordinance approved in March allows for the collection of a 2.5% credit card processing fee for all non-utility bill and non-tax payment transactions.   This allows for the collection of a 2.5% processing fee for transactions such as pool party rental, ATV/UTV/Golf Cart licenses and dog tags if a credit card is used to complete those transactions.  These fees will be re-evaluated annually. 

# # #


Media contact information:

Richard Hoon

City Manager