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Marceline, MO
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Beginning
June 1, 2021 residents of the City of Marceline will be able to view and pay
their utility billing and tax accounts online. This process began in 2020
after the City had budgeted a loss in the FY 2019-2020 budget as in previous
budgets to provide the option for credit card payments with a minimal $2.00 fee
per transaction which covered approximately 30% of the program cost.
Following several evaluations and discussions, the Marceline City Council
entered into agreements with Tyler Technologies to offer online payments for
utility billing and tax payments and with Open Edge under Global Payments for
credit card processing in December 2020. This not only allows for
individuals to make their monthly City utility bills and City annual tax
payments online, but also allows them the ability to see their current account
information.
On June 1st, utility customers may to go to
www.marcelinemo.us and click on the “Online Payments” button on the front
webpage, or accessed directly at
https://www.municipalonlinepayments.com/marcelinemo.
Customers utilizing the online utility payment option will initially be required
to register with their account number and last payment amount to add their
utility account. Customers may also call 1-866-933-9262 to pay their
account over the phone anytime.
In March, the Council approved two new Ordinances associated with Online
Payments and Credit Card Processing to include a $0.83 cent Tech Fee that will
be applied to all utility accounts to assist in covering the costs to offer the
online payment options beginning on their utility bills to be issued on June 1st
and due June 20th as all residents have the option to access their
account information online. City of Marceline residents will not be
charged any additional fees for credit card processing for utility billing or
tax account payments.
The second ordinance approved in March allows for the collection of a 2.5%
credit card processing fee for all non-utility bill and non-tax payment
transactions. This allows for the collection of a 2.5% processing
fee for transactions such as pool party rental, ATV/UTV/Golf Cart licenses and
dog tags if a credit card is used to complete those transactions. These
fees will be re-evaluated annually.
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